Satisfied
Customer Feedback
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SCOT,
I WANTED TO LET YOU KNOW THAT I AM VERY PLEASED WITH THE SCHON R1
YOU REFINISHED FOR ME.IT AMAZED ME AND MY FELLOW POOL PLAYERS THAT
IT LOOKED BRAND NEW. I WAS A BIT CONCERNED ABOUT HAVING IT REFINISHED,
BECAUSE IT PLAYS SO GOOD FOR ME THAT I WASNT SURE ABOUT CHANGING
ANYTHING ABOUT THE CUE.IT STILL FEELS AND PLAYS LIKE MY OLD FRIEND
BUT IT LOOKS GREAT.I WAS ALSO SURPRISED THAT THE LINEN WRAP TURNED
OUT SO WELL. I HAD ALWAYS THOUGHT IT WAS GOLD BUT IT ACTUALLY TURNED
OUT TO BE WHITE WITH GREEN SPECKS! I WILL ALWAYS BE GRATEFUL AND
WILL RECOMMEND YOUR SERVICE WHENEVER I CAN. THANKS AGAIN, JOHN |
I
received my cue today & I have to say that I am quite amazed.
I purchased it through ebay & I was a little disappointed
when I got it because it was pretty rough. I am certainly
happy that I found your website because you did a wonderful, wonderful
job with it. Thank you very much for all of your hard work.
Sincerely,
Tom |
Hi
Scott
This is the first chance I've had since I got back from Kentucky to
see the Tad that you refinished for me. The cue looks great. I'll
be sending you a couple more in the next week or so. Thanks again.
Sincerely, Roger Wxxxxx |
I
just got my cue back. Thank you! The job you did in refinishing
my cue is OUTSTANDING. I appreciate the quick turnaround.
Sincerely
Blair |
Just
tried the cue with both shafts this weekend. Looks very nice, and
plays well too. The Triangle tips with bases make a good combination
with a cue with no bumper; softens an otherwise hard hit. Don't
know how you di the work so fast.
Thanks
much,
H.A. |
I
just got the cue and it looks fantastic. The cue looks better than
when I got it. I will be sending you a couple more of my cues to
take care of real soon. Thanks again, AC. |
I
received the Libra last night and it looks great. I really love
the way it looks and plays. If I decide to have any other cues refinished
I will definitely be send them to you as well as letting friends
know where mine was refinished. Cedric |
I
hope that these few lines find you well. I picked up my cue this
morning from UPS. I am very pleased with your work. The cue looks
mint, to be almost 30 years old. What would you sale the value of
this cue approximates? I'm trying to hunt down Helmstetter's email
address to find out the exact year of manufacture and how many were
made. |
We
received the cue on Wednesday. It is absolutely beautiful, and hits
better than any cue we have played with. It's been hard to put it
down. It is a great addition to our collection and "arsenal".
The only problem we have is trying to decide which one of us gets
to use it. Just one question I need to ask though, before it's too
late.......is there anything that we can or should do to preserve
the lizard wrap to keep it from getting all grimy or
sticky?
Thanks for a great transaction, positive feedback will be left.
Dena
and Jerry |
I
just wanted to write and let you know that I have received the Joel
Hercek cue that I ordered from you on Wednesday. The cue looks
great. I only had a chance to hit a couple of balls with it
last night, but it seems to play great. Thanks for everything
you did to get the cue in my hands.
Sincerely,
Adam C. Cxxxx |
What
an excellent job! You have breathed new life into my old "Originals".
The Predator shaft with my original trim rings looks like
it was born that way, simply the best. The butt section is
unreal, it looks spectacular. Fresh new wrap, all that old dark
stain is gone, and I can see the details of the grain and inlays.
The clearcoat is thick and flawless and I love it. A super, super
job.
As
you predicted, the way it plays is astonishing. The longer
shaft and increased weight changes the whole dynamic of balance
and energy. It feels flexible, but also charged with strength. As
I predicted, I was playing within an hour of delivery! It
just plays great and that's all there is to it. I like the
idea of merging the old-tech with the new-tech, it has resulted
in something really special for me. Any other work I may have
is going to you.
Please
consider me a happily satisfied customer.
Sincerely,
TJ |
Scot,
Got
my cue earlier this week and I just wanted to say how surprised
I was about the quick turn around time. The cue looks great and
despite a rewrap being a simple job, the work done was flawless.
Add me to the already long list of satisfied customers. If you remember,
I purchased one of your sneaky petes and its one of my favorite
cues to play with. If you ever start making custom cues, I'll be
first in line to place an order. Thanks again,
Mike
L. |
I
received my cue last week, as expected (the JossWest)...
It looks magnificent, and plays to match. I couldn't find
any traces of the former discoloration on the forearm, and was
rather amazed to actually see the grain in the black points.
The shaft that you made for it is, of course, excellent -- you
were right, the ring on the joint isn't exactly the same size,
but one very nearly needs a ruler to notice the difference.
The old spare shaft, also, has never been better -- I can't believe
you got it to fit so precisely at the joint!
Anyhow,
thank you once again, I couldn't be happier with the job you did
(and the fast turnaround!), and will certainly offer referrals
if I am asked. Now that the cue looks this good, I have
been inspired to start playing again...
Regards,
Nik
|
Dear
Proficient Billiards website visitors:
This message is
more for you folks than for Scott. Scott just refinished my
Palmer with the Burton Spain forearm. As always, the end result
exceeds expectations. He should have done a before and after
to illustrate how a mangy mutt can become a show dog. He had accomplished
this miracle once before, on my Palmer with the purple
heart titlist butt.
The most recent
job is my 4th experience with Scott. I collect
nice cues and have no hesitation trusting him with any of them.
Not only is the finish work and repair work of OEM or better quality
at considerably lower cost, I am constantly amazed at how quickly
he turns it around. If you’ve ever dealt with certain prima
donna cue makers, you know exactly what
I mean. I own the fabulous black and white Chris Nitti
one of a kind and the Josswest that
was originally built for Chris Nitti.
These and the two Palmers mentioned above can be seen on this website
in the “examples” section. As in most cases, as nice as the
pics may appear, the cues look even
better.
This part of the
message is for Scott-----Thanks.
Bernie Brown
Orlando, Fl |
scot,
got
the cue yesterday. perfect, just as you described.
looks and plays great. unfortunately, i still play bad.
anyway, thanks for all the help. if i need or see anything
you will be first person i call
thanks,
mike
|
scott,
thanks for the great work you did on the huebler cue i gave you.
I just saw the pictures on your site and they look great. Sean has
the cue and called me to tell me it looks good and I thought I would
check out your site. I really appreciate all the work and time you
put into this cue. I know it was in pretty bad shape when I gave
it to you but know it looks brand new. Great Job! I look forward
to doing business with you again.
Jeff Hxxxxx |
Mr.
Sherbine,
While studying for a map test for my American Government class,
my newly
refurbished Meucci cue arrived by Fed Ex. I tried to restrain myself
from
opening the package, but after trying without success to return
to my
studies, I found myself searching for the scissors to open the box!
The cue looks great! This cue did not look this good when it was
new 19
years ago! The finish is perfect. The wrap is smooth and even with
the butt.
The wording on the foremarm and the namename plate are not only
intact, but
they gleem under the light!
The original shaft looks and feels great. I cannot find where you
repaired
the joint ring!
Lastly, the Predator shaft you picked up and match fitted to the
joint is
PERFECT! It actually fits better that the original shaft! The Moori
tip you
put on is also great. This cue plays much better with the new shaft!
The only complaint I harbor is the cue looks too good! I almost
do not want
to play with it for fear of dinging or messing up your great work!
I'll be
sending another cue to you in the next 3-4 months for the same treatment.
Thank you for taking you time to make everything perfect!
Respectfully thankful,
Daniel Cxxxxx |
Scot,
thanks so much for the great job on 2 new shafts and tips for my
It's
George Cue. The one week turnaround time was unexpected.
I run two large leagues twice a week so I come across a lot of players.
I will certainly recommend you for any repairs needed or refinishing.
Claude Cxxxxxx
Waltham, Ma. |
I
got the Capone on Saturday like you said, and I love it!!! Thanks
alot for everything, and hopefully we'll do more business in the
future. Thanks again Scott!!!!
Regards,
Eric xxxx |
I'm
quite excited to see your work first hand -- a remarkable number
of collectors advertise that you have refinished their cues, and
the work looks to be top notch in each case.
Again, thanks, and I'll get the cue to you as soon as possible.
Nik |
Greetings Scott,
Bludworth arrived today, it's a beauty. Thanks for the prompt service.
I shot some practice drills with it and like the results.
Regards, Rod |
My
Cog arrived today safe and sound. You did a great job as usual.
Thanks
a lot. I have sent a money order today. Take care........Chuck Gxxxxx |
I
looked on your site at the Joss Wests, if that one is mine you get
a ABSOLUTELY FIRST RATE JOB.
Rich
Thanks
Rich L |
Hi
Scot & Matt
I just received the cue it's better than it looked in pic. hits
fantastic beautifull job refinishing just great.
Thanks again for working with me you guys are great Thanks Jim |
Hi
Scot,
Just received the 1995 Jerry Franklin Southwest cue you refinished.
All I can say is WOW! Looks and feels brand new. Great work!
Thanks,
Arthur |
Hi
Scot,
Package received. Thank you.
Looking forward to the next business with you.
Best,
Charles
p.s.
Please get some news on the Coster ASAP, thanks. |
Bill
sends
Just a short note to let you know that the R1 shoots beautifully
and it
has become my primary shooting cue. Thanks again!!
WILLIAM , SSgt, USAF
RAF Lakenheath, United Kingdom |
the
cues were received last night...great packing job and no problems
whatsoever with FedEx. You did a super job on both cues, and
the Tibbitts
finish around the rings looks great!!!
Thank you for the excellent work and quick turnaround.
SB |
just
received the 2nd Palmer back and it looks just as great as the
1st one. You are truly a master. I would highly recommend your services
to
anyone wishing to have their cue become born again.
Once again, thx....
Thx
Terry E Lxxxxxx |
I was cruising your web-site when I came across a Palmer I purchased
from you Apr.15-01. Although I do not know exact designation by
number, (appears to be a custom order), I wanted you to know that
it still looks as good as the day you refinished it. Cue is Palmer
# 1- sixth row down left to right first four pictures. You do the highest
quality work I have seen anywhere. I take great pride in knowing
I can refer to the best in the business. Regards,
Rod |
Let
me begin by saying that the rumor mill was true, "they told
me that you were fast, efficient and one of the best cue refinisher
in the business". I was in need of a shaft, as a typical
billiard enthusiast, my need was overwhelming because of a up coming
tournament. In less than a week, the cue shaft
was in my hand. The shaft hit solid, fit tight and nicely
tapered.
Thanks |
Scot,
it's me. It feels great in my hands, it plays great,
I don't want to play with anything else, it perfect for me.
You
have done a excellent job in all aspects, helping me find it, refinishing
it, and photographing it.
This
cue is something special and it will play a role in establishing
the direction of my personal collection. I'm glad our paths
crossed.
Thanks
Rich Lxxxxxxxx |
Your
work is fantastic. It's now looking like a brand new cue!!
I will mail out Timmy's cue with 6 shafts by this week.
I think Timmy's cue need to be rewrap with Irish Linen. One shaft's
broken on
the joint part. I don't know if it could be fixed or not.
The butt cap needs to be repair as well.
Once I send out the package, I will inform you by email.
Thanks.
Have a great day!!
Chady |
hi
again ,just got back my adams cue,the blackstone,great job looks
like new .looks 5 times better than when you got it.i currently
own 5 cues you have done all are excepenal work ,ihave the lufstanza,gandy
and three adams two are on site.feel free to post any of my cues
on your gallery,have given several people your email address,thanks
again .craig a mxxxxxxxx |
Hello
Scot,
The cue made it here today! The box was a little dinged but the
cue survived fine. I just hit a few balls with it and it really
hits nice and crisp even with the relatively soft Talisman medium
I sent you. This really seems to be a excellent cue for someone
getting started or an accomplished player. (which, unfortunately,
I’m not) I can think of several people I play with who would
love to have it when they see it. If you would like to use my opinion
as an endorsement for them, feel free. I regard to second shafts,
do you need the butt to fit it or are they interchangeable? Considering
a second shat which I should have probably done in the first place,
anyway.
Thanks,
Barry
|
Scot,
Cue
was delivered yesterday, Needless to say the craftsmanship was unbelievable.
The MOP ring adds a bit of class to the "sneaky pete".
The cue hits solid and crisp. My South West and Mottey are going
in storage, this cue will be my full-time player!
If
you wish please add this e-mail to your testimonial page.
Lastly
some questions on B Szamboti cues. I've never hit w/ one. As a beginning
cue collector, in your opinion, how do they hit and feel? Are they
comparable to a Mottey or Tascarella? Are they a must have?
Thanks
again
Mike
Lxxxx |
Scot,
I
received the Schon that I had purchased from an eBay seller and
had shipped directly to you for repair work. I am not totally sure
how it looked before but I can tell you it looks perfect now, the
finish and wrap work are 2nd to none and the price was extremely
reasonable. Keep up the great work and prompt service, you are great
to do business with which is nice to see in the cue repair world!
I
am looking to ship a couple more cues down for repair in the near
future.
Thanks!
Scott
Sxxxxx
Burlington, Ontario, Canada
|
Dear
Scott,
One word....PERFECT.
It's
the only word I can use to describe the work you did on my Southwest.I
never thought it would turn out so nice especially with the gouge
in the butt. You did an excellent job and have a loyal customer
for life.
Thanks
Again,
Rob
D.
Chicago
|
Hi
Scot,
Just received my Palmer and Anderson cues. What a fantastic job.
The Palmer far exceeded by expectations. This cue not only plays
great but now looks and feels great.
You did an outstanding job on the Anderson shafts. I can't believe
how you were able to straighten out the one shaft. The only problem
now is that I like both shafts and can't decide which plays better.
Not only did you do a gerat job, but the work was done quickly!!
I am sending you my other Palmer to refinish and cut a new shaft.
Thank you for doing such a great job.
Donn |
Scot,
Received the Greg Hearn cue back today. Great job!! Will send more
cues your way.
Thanks again,
Jay Heying |
Hi
guys!
2nd southwest I've had that was refinished by you-couldn't have
come out better!
THANKS A MILLION!!!!!!
chuck zxxxxxxx |
Received
my Rambow cue yesterday. It looks great ... thanks for the fine
work.
Can't
wait to play with it.
Jerry
Sxxxx |
I,m
the owner of Predator Cue that which I\' thought was totally un-repairable,
Well I\' just want to thank you for your services, Your Work is understated,
I\' was emailing you at 1st to thank you and suggest using my cue
in your examples web page but I\' see it\'s already listed. Now I\'
can describe to other players you work with your web-page,
Because a picture really is worth a 1000 words.
(see total wrecks)
Thank\'s Again,
GB Mxxxxxx
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